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1. Eligibility for Refunds2. Refund Process3. Non-Refundable Items4. Return Shipping5. Changes to This Policy

Refund Policy

Effective Date: 20-02-2025

At D-Designs, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a hassle-free refund policy under the following conditions:

1. Eligibility for Refunds

You may request a refund under the following circumstances:

  • The product is damaged or defective upon arrival.
  • You received the wrong item.
  • The product does not match the description on our Website.

2. Refund Process

To request a refund, please follow these steps:

  1. Contact our customer support team at [Insert Contact Email] within 7 days of receiving your order.
  2. Provide your order number, a brief description of the issue, and clear photos of the product if applicable.
  3. Our team will review your request and respond within 3-5 business days.
  4. If approved, refunds will be processed to the original payment method within 7-10 business days.

3. Non-Refundable Items

Certain items are not eligible for refunds, including:

  • Customized or personalized items
  • Items purchased on sale or during promotions
  • Products that have been used or altered after delivery

4. Return Shipping

  • If the refund request is due to a defect or our error, we will cover the return shipping costs.
  • If the refund is requested for other reasons, the customer is responsible for return shipping expenses.

5. Changes to This Policy

We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date.

For any further questions regarding refunds, please contact us at ddesignsatelier@gmail.com